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Deskside Support Technician Position SummaryDrive high level of customer service and satisfactionManage incident and service request queues to ensure SLA's are metProvide resolution on software and hardware incidentsWork with offshore capabilities to deliver efficient and effective customer serviceReview and take part in problem management activitiesFulfill service requests for varied IT equipmentDrive compliance to internal and external processes and standardsInitiate service improvements to the overall serviceMaintain. After registering you may be able to apply for this job directly (if still active) on (Ktek Resourcing)'s site. Future job matches may be sent from Geebo approved job partners.
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