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Delivery Specialist

Company Name:
Aon Corporation
Job Description
About Aon
Aon plc (NYSE:AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 66,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. Aon has been named repeatedly as the world's best broker, best insurance intermediary, best reinsurance intermediary, best captives manager and best employee benefits consulting firm by multiple industry sources. Visit for more information on Aon and to learn about Aon's global partnership with Manchester United.
TheClient Coordinatoris accountableforsupportingour ongoing dependent verification clients byproviding outstandingservicedeliveryforassignedclient(s).TheClient Coordinatoris the client's main point of contact for the project and isresponsibleformanagingthe projecttoensuretimelycompletionof deliverables, achievementof objectives,andmeetingorexceedingoperationalmeasuresand contractualperformancestandards.Thisincludesowningandcompleting complextasks,projectplanningandmanagement,andcoordinationwithrelevant internalandexternalstakeholders.In addition,theClient Coordinatoris responsibleforensuringqualityincludingidentifyingprocessimprovementsthat willleadto improvementsinqualityandefficiency.
TheClient Coordinatorwill respondpromptly,thoughtfully,andeffectivelyto changingworkenvironments,changingpriorities,andnewsituationsandwill possesstheskillsandabilitytocommunicateeffectively,andappropriately,with internalresources,clients,andthirdpartiesinaglobalandvirtualworking environment.
Supportendtoendclientservicedeliveryfordependent verification services.
Independentlyhandlecomplextaskssuchas assembling requirements documents, using HTML coding,clientescalations,report analysis,communications updates, security access requests, CBA extract posting, and list bill generation.
Lead client meetings, prepare meeting agendas/shares project statistics, update requirements, consults clients through decisions that impact the project, manage the project within the scope of the contract, prepare contract renewal documents,
Manageprojects,coordinatingwithclients,thirdparties,andotherAonHewitt services
Buildpersonaldomain,plan,andregulatoryknowledgethroughformal learningandonthejob learningexperiences
Consultandcoordinatewithclient management, offshore coordinator team, sales team andotherdomains within DVS
Innovateandidentifyprocessimprovement opportunities
Provide procedural training to new client coordinators and existing Client Management team members as called upon
Able to work in proprietary web application and be knowledgeable of overall functionality, client configurations, various client reporting and provide instructional demonstrations to client users
Qualifications:
Client experience preferred Dependent Verification Experience preferred
All positions require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Aon Hewitt, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Aon Hewitt's employment policies. You will be notified during the hiring process which checks are required by the position.
Aon is committed to a diverse workforce and an Equal Opportunity/Affirmative Action employer (Minorities/Women/Veterans/Disabled)
Job number: 056675
Category: HR Outsourcing Services
Location: United States, Illinois, Lincolnshire

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